Policies

Gettysburg Day Spa offers rest, relaxation, relief from stress and improvement of health and well being.  We are perfectly suited to your busy lifestyle and offer a wide range of services.  We bring to you a variety of choices in hair, skin, nail and body care that will pamper your body and indulge your senses with the finest in beauty secrets.

 

At Gettysburg Day Spa we’re committed to your complete satisfaction and hope to exceed your expectations.  We’ve worked hard to create the perfect environment.  Your personal recommendation of Gettysburg Day Spa to family, friends and co-workers is the highest honor you can give us.   We value your opinion; therefore, feedback is appreciated.  Please email us at guestservices@gettysburgdayspa.com.

 

Gift Certificates are perfect for anyone who deserves some special pampering.  Gift certificates are available for any service, combination of services or any dollar amount.  Gift Certificates can be purchased online via a link on our home page. 

  • Are not refundable
  • Cannot be redeemed to purchase another gift certificate
  • Can be replaced if lost or damaged for a $5.00 fee
  • Are valid only for price at time of purchase.
  • Price increases are the responsibility of the recipient

Prepayment for Services are accepted using a valid credit card only.  If you are unable to utilize all of the prepaid services, a salon credit will be provided for remaining amount of prepaid value.  The credit will not be issued until after services are rendered.

Scheduling:  We ask our first-time guests to check in 20 minutes early to prepare for your services. It is important to arrive on time so you can maximize your service. 

Late Arrivals:  We schedule according to the amount of time each service requires therefore late arrivals may be asked to reschedule or have the length of their service adjusted.  When you are late, it is inconsiderate to expect the next guest to wait while your service is being finished. 

Cancellations:  As a personal courtesy we request that you call at least 48 hours in advance to cancel an appointment. 

Guaranteed Appointments:  All services must be guaranteed with a credit card.  We require a 48-hour cancellation notice.  If you do not show you will be billed for the full amount of the service plus gratuities. Packages and bridal services require 4 weeks cancellation notice.

Gratuities:  A gratuity of  20% is customary for salon and spa services if you are pleased with the service you received.  Gratuities are accepted in the form of cash and personal check written to the employee.  A 20% gratuity will be added for special occasion services including prom, homecoming and day packages.

Payment Policy:  We will only accept credit card or cash from any new guests.  For your convenience, we presently accept American Express, Discover, MasterCard and Visa.

Checks We do not accept checks for payment of services.

Children are not permitted in any spa area.  For the comfort of our guests we ask that if children are not receiving services that they not accompany you.

Right of Refusal / Suggestive Service:  If a guest displays visible signs of a medical issue whether currently under treatment or not, the staff maintain the right to refuse service until such time that the condition is clear.

Dissatisfied Guest Guests who are not satisfied with a service must report their dissatisfaction with the service prior to leaving or within 48 hours of receiving the service so our team can schedule to make adjustments.

 

We are located in the in the former Country Club property on the left side of the road going West on Route 30. Ample parking is available directly in front of our location.  

 

Hours are by appointment

Monday 9-5  ● Tuesday 10-8   ●  Wednesday 12-8

Thursday 9-8   ●  Friday 9-6  ●  Saturday 9-5 ● Sunday CLOSED

Walk-ins are welcome.  Services provided upon availability.

 

 

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